I play Truck Simulator on my Android device, and for the past 20 days I have been unable to access my account. Every time I try to log in, I receive the message: “Access denied, currently under testing”, and the verification process never completes. To solve this issue on my own, I even tried deleting and reinstalling the application, but the problem persists.
What makes the situation worse is that I have spent around ₺700 on in-game purchases with this account, and now I cannot use any of the content I paid for. My registered email address is h***********@gmail.com**. Up until now, I have not been able to contact customer service, but this issue has caused serious frustration and financial loss for me as a long-time player.
I request that my account be reactivated immediately and that all of my paid in-game purchases be restored without causing further inconvenience. I expect a prompt resolution and official communication from the support team so I can continue playing the game normally.
I have been playing Bus Simulator Ultimate on my Android device, but after switching to an iOS device I can no longer access my old account. My previous account was registered through Play Games, and whenever I try to log in on my iOS device I receive an error message saying “account not found.” Th...
I play Bus Simulator Ultimate on my Android device, and today I encountered a serious issue that prevents me from playing the game. When I log in and click on Career Mode, after completing the necessary steps, I constantly receive an “access denied” error. This problem happens every single time I tr...
I play Bus Simulator Ultimate and today I attempted to reset my password using my email address y************@gmail.com**. Despite multiple attempts, no reset code was delivered to my inbox. I checked my spam folder, tried from different devices, and even repeated the process several times, but the ...
I recently installed Bus Simulator Ultimate on my device, but I cannot log into my Google Play Games account. Each time I attempt to sign in, the game shows a 403 error and blocks the login process. To test whether this was specific to the bus simulator, I also tried the same login with Truck Simula...
I play Bus Simulator Ultimate on my Android device and today I experienced a major problem in the second-hand bus market. I placed a bid of about 82,000 in-game currency to purchase a bus. However, after the transaction, the bus was never added to my account and my money was also not refunded. My us...
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