On May 24, 2025, I noticed an unauthorized withdrawal of ₺5,040 from my account by MOKAUNITED/Zara Giyim, which I did not approve or even know about. I’m baffled by how this transaction was authorized since I never gave my approval for such a payment. This situation has left me feeling quite uneasy and surprised. I kindly ask for a prompt resolution to this issue and for the amount to be credited back to my account. Thank you. It's concerning to realize that such incidents can occur so effortlessly, particularly when a reputable name is involved. If this situation isn't addressed quickly and effectively, I will be compelled to share my experience on my social media to bring attention to the issue and seek assistance. I look forward to a prompt response from the relevant parties.
On April 23, 2025, Mokaunited/Zara charged ₺759 to my credit card without my knowledge or approval. I discovered this unauthorized transaction on April 26, 2025, and immediately realized that I had not made any such purchase. I demand that this transaction be urgently investigated and that the full...
On April 25, 2025, a purchase totaling ₺2,617 was made at Zara — but I was not the one who made this transaction. Shockingly, the amount was withdrawn...
On July 29, 2025, at 00:35, Zara processed a ₺4819 transaction on my İş Bankası credit card without my knowledge or consent. I did not place any order, authorize any payment, or interact with Zara at that time. This unauthorized charge has caused me serious distress. Upon noticing the charge, I imm...
On October 28 at 23:33, ₺6,560 was withdrawn from my Ziraat Bank account by Moka United/Zara without my knowledge or authorization. I did not make any purchase, subscription, or give any consent related to this transaction, nor was it possible for me to perform any transaction at that time. I have n...
On September 29, 2025, at 10:43 p.m., a ₺22,139 transaction was made through my card by the merchant Zara. This transaction was carried out without my knowledge or consent. As soon as I noticed it, I immediately canceled my card. This was an unauthorized charge, and I have suffered serious inconven...
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