I Face Fraudulent Transaction On My Card By Zara Without Consent

Yaşar
Zara
September 30, 2025 8:58 AM36

On September 29, 2025, at 10:43 p.m., a ₺22,139 transaction was made through my card by the merchant Zara. This transaction was carried out without my knowledge or consent. As soon as I noticed it, I immediately canceled my card.

This was an unauthorized charge, and I have suffered serious inconvenience and financial loss as a result.

I am requesting that Iyzico conduct a thorough and immediate investigation into this transaction, refund the unauthorized payment to my account, and provide me with a written explanation of the outcome.

I kindly ask that I be contacted through Xolvie regarding this issue.

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