I bought a leather toiletry bag, and now it's coming apart with lots of lines on it. It's losing its shape and looks really worn out. It came in a Zara box, but when I try to contact anyone to explain the problem, there's nobody available. It's frustrating to only interact with a digital robot and not get any real assistance. I'm quite upset about this product from Zara.
Hello, I received my Zara online order today, but the belt that’s supposed to come with the product was missing. I immed...iately reached out to Zara’s online support, expecting a simple resolution. Instead, I’ve been met with complete silence. The only response I’ve received so far is an automated mes
I bought a pair of shoes from Zara’s website about a month ago, and now the shoes are coming apart at the seams. I’ve tr...ied reaching out to Zara through their live chat support multiple times, but I’m getting nowhere. The first time, they took all my details and promised to send me an email, but I n
I’m beyond frustrated with my recent Zara online shopping experience. I ordered two items, and while the first one arriv...ed without issue, the second item has mysteriously vanished. The courier marked it as delivered at a ridiculous hour during the night, but there was no knock, no doorbell, and cert
I purchased a Zara bag on December 16, 2023, and have barely used it since I bought it for my trousseau. In total, I’ve ...only used it 4-5 times, yet it has already deformed in certain areas, as shown in the photos. The rest of the bag hasn’t even gotten dirty, but the deformed sections look worn out
I purchased a Zara product through the brand’s official app. I placed my or...der on November 17, and it still appears as “out for delivery.” Yet when I
