Zara Boots Ripped On The Same Spot, They Say It's On Me

Zara Boots Ripped On The Same Spot, They Say It's On Me
Zara Boots Ripped On The Same Spot, They Say It's On Me
Zara Boots Ripped On The Same Spot, They Say It's On Me
April 28, 2023 12:12 AM65

Zara does not take back the ripped boots. Look at the absurdity of the explanation they wrote, both pairs of boots were ripped from the same place, sorry, but if you made it so cheap that I can't wear it in this way without even a year, why did I buy it!!! Are you so incapable of standing behind your product? I want it to be returned immediately, otherwise I will apply to the consumer arbitration committee Don't thank me for contacting Zara!! They said: We regret to inform you that the product images you sent were examined, but we regret to inform you that the return could not be accepted due to the lack of a production-related situation. If you have any further questions, you can visit the "Help" section on our website. Sincerely, I DO NOT ACCEPT THIS STATEMENT

Comments

Similar Complaints

1

Zara's Unfair Rejection of Return Requests

October 15, 2025 10:56 PM47

Dear Zara Customer Service, I am writing to express my disappointment regarding two recent issues I have experienced wit...

1

Zara!!! Your Refund System is Terrible!! I Want My Money Back!!!

December 31, 2023 2:53 AM242

For the past 10 days, I've been trying to address the issue of my unreturned items with Zara. The customer service respo...

1

Zara Clothes Shrink, Fade, and Fall Apart—No Refund or Replacement Offered

April 10, 2025 8:17 PM120

I’ve had one bad experience after another with Zara products lately, and I’m beyond frustrated. I bought a sweater—the c...

Zara Clothes Shrink, Fade, and Fall Apart—No Refund or Replacement Offered
Zara Clothes Shrink, Fade, and Fall Apart—No Refund or Replacement Offered
Zara Clothes Shrink, Fade, and Fall Apart—No Refund or Replacement Offered

Faulty Zara Boots and an Irritating Shopping Experience

October 20, 2023 10:10 PM109

I bought a pair of boots from Zara at Buyaka on October 17, 2023. I only wore them once, and they broke. When I went to ...