1

Zara Chelsea Boots Return Marked as "Delivered," but No Refund Received

February 4, 2025 10:03 AM57

I returned a pair of Zara Chelsea Boots because the side stitching came apart. The return status in the app shows "delivered," yet I still haven’t received my refund. My order number is 530359, and return number is 520797.** I have waited long enough, and this delay is completely unacceptable! If Zara has received my return, why hasn’t my money been refunded? I followed all the return steps correctly, and now my money is stuck with no explanation. I demand an immediate refund for my returned item. Zara needs to process refunds on time instead of making customers chase after their money. Please resolve this issue as soon as possible!

Muhammet
February 6, 2025 11:33 AM

Why is there still no response from the brand?

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