When I shop from Zara Turkey, especially popular products are canceled for some reason after the order is placed. I think Zara Turkey by employees or by the warehouse side of the product themselves by taking this product and canceling the customer's order and canceling it instantly due to lack of stock. For some reason, low-priced products that are not in high demand are sent without any problems, so I think that there is a number of such things going on in Zara Turkey. For example, I bought a perfume, although the stock was renewed, I bought it. It was canceled the next day because it was not found. Before that, I bought shoes, the same thing again, they do the same thing in many products like this. Even during the discount period, I think they are doing something. Because people entering the discount time cannot find products in stock. I think Zara Turkey is interfering with people's orders by someone in Turkey because so many coincidences made me think. Everyone complains about the same issue, a solution must be found. Otherwise, unless people speak out, these orders will be canceled due to lack of stock. There are strange things going on in Zara Turkey.
I purchased 2 children's products from Zara ₺ on November 23 with order number 53061307653. One of them I bought a Short Jacket with Lining Detail and Boots with Serrated Soles. After a long time, as of today (07.12.2023), the scratch has finally arrived. But the Lining Detailed Short Coat is being ...
I placed an order on Zara Turkey’s online store on 5/1, and since that moment, the order has been stuck in the "preparing" stage. As of today, 16/1, it still hasn’t been shipped. When I contacted customer service, they told me the delivery would be between 17 and 20/1 and suggested I cancel the orde...
placed an order about 12 days ago, and it's like my items have vanished into thin air. Not only can I not reach the courier to play detective, but Zara's customer service is also MIA. Frustrated doesn't even begin to cover it. I decide I've had enough and try to cancel my order, thinking it's the lo...
I placed an order on June 17, 2025, and paid immediately. The delivery date was supposed to be June 23rd at the latest, but only one item arrived from my order. I finally managed to reach a representative via WhatsApp, and they told me there was a "delay" with my products and asked if I wanted them ...
My order, which was already in the distribution phase, was suddenly cancelled by Zara without any explanation. The package was sent back to the warehouse. When I reached out to their WhatsApp support, I was forced to chat with an AI, which was incredibly frustrating. The so-called "solution" they of...
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