Yves Rocher Face Wash Caused Redness and Burning on Sensitive Skin

I used Yves Rocher's face wash, which was recommended for combination and sensitive skin, but it caused an intense burning sensation and severe redness on my face. I didn’t even leave the product on my skin—it started burning right after I rinsed it off. My face turned bright red, which was alarming.
I have sensitive, acne-prone skin, and I trusted this product based on its claim to be suitable for my skin type. Clearly, something in the formula is not safe for sensitive skin. This experience was disappointing and painful.
Yves Rocher, I urge you to investigate this issue and provide a resolution. Customers deserve safe products, especially when marketed as suitable for sensitive skin. Please address this matter promptly.
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