I went to the Yves Rocher Hilltown Küçükyalı store and clearly explained to the sales assistant that I had previously experienced an allergic reaction to another product. I even showed a photo of the exact product I wanted to avoid any confusion. Despite this, they sold me the wrong product, and as a result, I suffered a serious allergic reaction.
After applying the product, my skin turned red, swollen, and burned—it looked and felt like a second-degree burn. My doctor had to prescribe antihistamines and allergy medication. My face is now extremely dry, sensitive, and flaky because the product failed to moisturize at all. Instead of helping my skin, it damaged it severely.
I trusted the staff and made it very clear what I needed and what I couldn’t use. It’s incredibly disappointing that such an irresponsible mistake was made despite my warning. I’m not just angry—I’m in pain.
I purchased a Yves Rocher skincare product with full trust in the brand, but it caused a serious allergic reaction on my face. My skin turned completely red, and painful breakouts followed shortly after. Instead of improving my skin, the product made it much worse. I used it exactly as directed, ex...
On May 19, 2025, I purchased Yves Rocher’s Revitalizing Antioxidant Prebiotic Face Wash for normal to dry skin from one of your stores, along with a few other products. Since I have sensitive skin, I asked for a tester first. The store associate told me there was no tester available, but assured me ...
I bought some sun protection at the Yves Rocher store in Osmaniye. After only two days of using it, my face was already getting pimples and getting very red. I told the salesperson that I had sensitive skin, but I still did what they said and bought not just one but three bottles of the product. Now...
I purchased a cosmetic product from the Yves Rocher brand called "Elixir Botanique SPF 50 Sunscreen Cream" from one of their stores. Despite using it as instructed, I developed serious allergic reactions such as redness, itching, and swelling on my skin in a very short time. The store representative...
Comments