Yousician charged me for Premium I didn't use, how can I get a refund?

If Yousician charged you for Premium you didn’t use, here’s how to get a refund;

Check your subscription & charge first;

• Open the app or account page
• Confirm:
– Charge date
– Subscription status
• Screenshot the charge from your bank/card statement

Check where you subscribed;

• App Store (iPhone):
– Settings → Your Name → Subscriptions
– Find Yousician → Check status

• Google Play (Android):
– Play Store → Profile → Payments & subscriptions → Subscriptions
– Find Yousician

• Direct (Yousician website):
– Log in → Account → Subscription

Request refund through the platform;

• App Store:
– Report a Problem → Choose Yousician charge → Request refund

• Google Play:
– Play Store → Profile → Payments & subscriptions → Budget & order history
– Select charge → Refund/Report a problem

• Direct purchase:
– Contact Yousician Support via in-app or email

Explain the situation;

• Say you were charged for a period you didn’t use
• Provide:
– Registered email
– Charge screenshot
– Subscription status screenshot

• Ask for a refund

If support is unhelpful or refuses refund, consider filing a complaint on Xolvie to pursue a resolution.