Over the past week while using my YouGov account, I’ve been experiencing serious security concerns. Especially due to recent IBAN scam incidents being discussed publicly, I feel uneasy about whether the surveys on the platform—and the system overall—are actually secure.
I cannot find a clear, understandable explanation of what security measures YouGov uses to protect my personal information, bank account details, or other sensitive data. Because of this, I’m worried that my data could fall into the hands of malicious actors or be misused for fraudulent purposes. I also request that my account be closed and that all of my data be deleted.
I request that YouGov provide a clear, written, and detailed security statement that also covers users in Turkey, explaining how data is stored, how and to what extent it is shared with third parties, and what protections are in place for IBAN and similar information. I want this explanation to be easy to access and written in a way users can actually understand.
I want my YouGov account and all of my personal data to be permanently deleted. I previously tried to close my account but was unsuccessful. On January 14, 2026, I sent another email requesting that my account be closed and my information deleted, but no action has been taken so far. There is no bu...
On August 11, 2025, I requested a bank transfer withdrawal from my YouGov account registered under the email n*******@gmail.com** (User ID: a/v9s3hwDzK70tyg) to my Türkiye İş Bankası İzmir Private Banking Branch account. The withdrawal amount was ₺120, which was successfully deducted from my YouGov ...
I applied for a job posting titled “YouGov Customer”, and later received a message on WhatsApp confirming that I had been accepted. They requested my bank account (IBAN) details and asked for additional personal information in detail. After doing some research and asking them for further clarificati...
For the past two weeks, I have been unable to log into my YouGov account both via the website in a browser and through the Android mobile app. Previously, I was able to access my account regularly without any issues, including receiving the access code required to log in. However, when I recently tr...
My access to my YouGov account (**********@hotmail.com) has been blocked for the past three days, and I am unable to log in. Before my account was closed, I did not receive any warning, explanation, or notification email. I had accumulated approximately 2,500 points in my account, which equals a pa...
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