My Yoho app account with the username “basri” has been closed for approximately five months due to what is described as a “device ban.” Within the app, I’m only told that a device ban has been applied, but I have not been provided with any concrete reason, rule violation, or detailed explanation.
Even though there is a balance in my account, I’m unable to access it, use my account, or make use of the funds inside. This situation has caused both financial and emotional distress for me.
I am requesting that Yoho provide a detailed explanation regarding the device ban, that my account be reviewed again, that my account be reopened if the action was unjustified, and that I be granted access to my account balance.
On September 20, 2025, my Yoho account was suspended without any warning or explanation, and my device was also banned. I had approximately $48 in my account balance at the time. I was not given any reason for the suspension — the only message I received stated that I had been permanently banned. Ho...
I’ve been unable to log into the Yoho app on my Redmi 14C device for about a year. Both my account and my device appear to be banned, and because of this, I can’t log in from any device. During this process, I contacted Yoho’s customer support, and they said they would help, but I never received any...
My Yoho account was unfairly suspended, and all my efforts have gone to waste. I’ve been unable to log in since earlier today, and I don’t understand why. I don’t use any other applications, so this situation feels completely unjust. After putting in so much time and effort, it’s frustrating to lose...
My Yoho account, registered with the phone number “0537*83”, was permanently banned about a year ago without any explanation or warning. I never received any notice or clarification before the ban. My account was free, and I used the app on my Android phone. Since then, I’ve repeatedly tried to log ...
My YoHo account was device-banned, and I had no idea why. Apparently, someone created a profile on another app using my information, and my account was banned as a result — without my knowledge or involvement. I’ve always been happy with YoHo and never violated any rules. Now, I can’t log in at all...
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