Yapı Kredi Bank Annual Credit Card Fee

I am a customer of Yapı Kredi Bank and I recently noticed that an annual credit card fee of ₺1,107 was charged to my credit card statement dated 19 July 2026. I have been actively using my card and I find this fee unfair. After seeing the fee, I contacted Yapı Kredi customer service. I was informed that only 50% of the amount could be refunded on the condition that the card remains open for 6 months. I do not find it acceptable that a refund is made partially and subject to such a condition. I kindly request that the annual credit card fee of ₺1,107 charged to my account be fully refunded without any conditions and that this unjust charge be reversed as soon as possible.