I have been experiencing a serious issue in the 101 Yalla game on my Samsung Galaxy A55 for about one month. The system keeps taking away my chips automatically, and in total I have lost nearly 15 million chips.
During this period, I contacted customer service three different times, but no solution was provided, and my problem remains unresolved. The lack of support has made the situation even more frustrating.
My in-game username is Ersin E****. I demand that the 15 million chips be restored to my account immediately and that this issue be permanently fixed. Yalla must ensure that such unfair losses do not happen again, as players should not lose their hard-earned progress without any explanation.
I play the Yalla 101 Okey game under the username “dadaş” with the ID number 979005770. On October 8, 2025, at 4:35 p.m., I made a payment through Google Play using my card to purchase 2,700,000 chips (Transaction ID: GPA.3350-4565-6283-64188). However, the chips were never credited to my account. ...
I used the Yalla Okay app today on my iPhone, logged in from Kocaeli, and purchased chips worth $9 through my mobile line for a 600,000-chip package. However, the chips I bought were all lost in a single game. I believe players at the tables were giving each other advantages and that the game is not...
I have a 101 Yalla Okey account with the number 791700766. In spite of winning games, Yalla Okey continues to take coins from your account. The fact that this problem keeps occurring is causing me to lose interest in playing. In spite of the fact that I have contacted customer service on several occ...
My account on 101okey Yalla was charged twice—once on the 20th and again on the 25th of the month. I’ve tried contacting support multiple times, but they ignore me or say they won’t refund the money. I’m not asking for a refund; I just want the chips I paid for to be credited to my account. Despite ...
I am writing regarding an unfair ban applied to my account and device on the Okey Yalla 101 application. I play the game on a Samsung Galaxy A71, and ...
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