Xsolla Charged My Account Without Permission Through Roblox

79

On January 24, between 05:20 and 05:27 AM, Xsolla unauthorizedly withdrew two payments from my account via Roblox—one for 600₺ and another for 1,870.86₺.

My 7-year-old grandchild was playing on my phone and likely pressed a button by mistake, but that doesn’t justify Xsolla charging my account without my explicit consent. This is a serious issue, and I expect a full refund immediately.

If my money is not refunded, I will take legal action against Xsolla for unauthorized transactions. This type of forced payment without proper verification is unacceptable.

Comments

Similar Complaints

Xsolla Roblox Took Two Unauthorized ₺789 Charges From My Account

45

Around 9:00 a.m. this morning, I noticed that Xsolla Roblox withdrew money from my account twice, with each transaction ...

Unauthorized XSOLLA Roblox Charges Hit My Card

124

On May 17, 2025 at 8:19 PM, my credit card was charged three separate times by XSOLLA under the Roblox name, and I did n...

Xsolla Unauthorized Roblox Charges – Refund Request

53

On June 12, 2025, two separate charges of $19.99 each were made to my credit card account through Xsolla, connected to t...

Roblox Unauthorized Purchase Refund Demand

59

My 6-year-old son unknowingly clicked somewhere in the Roblox game, and as soon as he clicked, 7299 TL was withdrawn fro...

Unauthorized XSolla Transaction Issue

122

On December 24, 2023, at 21:31, Xsolla withdrew 613.31₺ from my bank account without my consent or knowledge. I demand a...

Unauthorized XSolla Transaction Issue