Xiaomi Vacuum Mop 2 Pro Sensor Issue—Not Fixed After 10 Repairs

I purchased the Xiaomi Mop 2 Pro robot vacuum on 22.10.23, hoping to simplify my daily cleaning. Unfortunately, within just a few months, the device started showing a persistent “collision sensor error.” Since then, I’ve sent it to service five times. Only on the first occasion did they replace the ...

I purchased the Xiaomi Mop 2 Pro robot vacuum about a year ago through Teknosa’s online store. I am using the product in Aydın. Since the day I bought it, I have constantly encountered a “collision sensor error.” Because of this, I have sent the device to the authorized service center three times. E...

Two years ago, I bought a Xiaomi Vacuum Mop Pro vacuum cleaner. It was unable to map accurately or clean thoroughly. I sent it in for service twice and received inconsistent responses. They found no problems in one case, but charged me in the other, citing user error without providing an explanation...

I bought the Xiaomi S10+ Plus Robot Vacuum. Two months later, it malfunctioned, and following Xiaomi's guidance, I sent it to their authorized technical service at the Kızılay service center (Service No: 5288212). They demanded ₺3,857, claiming it was due to user error, but I refused repair and requ...

I bought the Xiaomi Mi Robot Vacuum Mop Pro in white from Vatan Bilgisayar about a year and a half ago. I had problems with mapping, so I sent it to the service. The service said that we used our vacuum in a bad area, blamed us for making a mistake, and asked for ₺5000. I filed a complaint with the ...