I bought 1 Redmi Buds 3 Bluetooth headphones. When it arrived, after using it 1 or 2 times, the left earphone stopped working. I left the headset with the Uono technical service and even though it was not used, a response was made by looking at the invoice date and saying that the battery cycle of the product was exceeded, and they said that they could not help me in my request to declare this in writing. I will either pay 715 ₺ without questioning and pay 700 ₺ for the earphone I bought and have the battery replaced, or I will buy the device that broke down after 2-3 uses and throw it away. These are the solution suggestions they offer us. I demand that they own their product and repair it free of charge.
We bought the Xiaomi Vacuum Mop Pro 1 robot vacuum cleaner about a year and a half ago. I contacted the Ouno service center due to the rapid battery discharge. Despite having a warranty, they offered to replace the battery for ₺2700. They claimed that the reason was that the battery's service life h...
I went to the Mi Store on November 20, 2022, and paid 1100 TL for a Bluetooth headset that I purchased there. It started acting up after four to five months, so I took advantage of the warranty and took it to an authorized repair service. However, after two months, they returned the headset with the...
On 12-05-2025, I purchased a Xiaomi Redmi Buds 6 Play headset through Hepsiburada, and as of 08-09-2025, I have been experiencing a connection problem. I only use the product with my phone, and the right earbud (R) does not work at all. The issue is persistent and has not been resolved on any device...
The lights on my Xiaomi Redmi Buds 3 Lite headset did not turn on 10 days after I received it, despite the fact that it had not been hit. It only worked after I disconnected it from the charger. I sent it to the service, and they promised to change it, which they did. Instead of Redmi Buds 3 Lite, t...
I bought the Xiaomi Redmi Buds 3 Lite in-ear headphones on August 14, 2023, but they broke down after only 6-7 weeks. The Bluetooth connection was con...
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