Xiaomi Device Is Kept Out Of Warranty For A Sensor Rusting Issue

May 15, 2023 9:53 PM18

my device broke down and luckily it was still under warranty, I sent it to the authorized service center, EXACT Service. I was so surprised when they said that even though I didn't do anything wrong, the sensor got all rusty and they wouldn't fix it for free. They asked me to pay a crazy amount of 3640 to fix the issue, so ridiculous that they won't cover my device just because of some sensor issue that I couldn't even mess with if I tried.  the service center must fix my device for free like they promised in the warranty. EXACT Service is trying to charge such a ridiculous amount for a manufacturing mistake? It's outrageous! It's their job as the authorized service center to take care of any problems during the warranty period. They can't just randomly deny a warranty for something that's my your fault.

Progress

May 15, 2023 11:24 PM

Consideration of electronic card failure as out of warranty

Comments

Similar Complaints

1

Xiaomi S1 Active Smartwatch Warranty Complaint

June 14, 2024 11:44 AM118

I purchased a Xiaomi S1 Active smartwatch, and within a short period, the silicone strap tore (the same issue happened t...

Xiaomi S1 Active Smartwatch Warranty Complaint
Xiaomi S1 Active Smartwatch Warranty Complaint
1

Xiaomi Robot Vacuum Warranty Declined and Unexpected Charges

December 19, 2023 7:07 PM60

I snagged a Xiaomi robot vacuum on 12.12.2022, and wouldn't you know it, the thing couldn't map a room properly. Frustra...

Redmi Note 13 Pro 4G Warranty Service Demanding Unjust Repair Fees

November 8, 2025 12:14 PM22

I sent my Redmi Note 13 Pro 4G, which is still under warranty, to your authorized service center. The only issue with my...

1

Xiaomi Mi Robot 1C Vacuum Mop Components Warranty Exclusion

December 15, 2023 6:46 PM57

I purchased the Xiaomi Mi Robot 1C vacuum mop robot on 24/4/2021, and unfortunately, it encountered issues. On November ...