I had to send my Xiaomi Band 7 wristband to the service center because the touch function wasn't working properly. I'm still waiting, even though it's been nearly a month since July 24th. The duration allowed by law is 23 days. Within a week, they will diligently repair and promptly deliver the car in pristine condition. When I encountered a similar issue at Samsung previously, they assured me that I didn't have to worry. They kindly offered to pick up my device and have it fixed within a couple of hours. When purchasing a product, it's important to consider various factors such as product features, price, and more. From now on, I have decided to refrain from purchasing any products from this particular brand due to their unsatisfactory service.
On April 25, 2023, I bought the Xiaomi Mi Band 7 from the Adana Optimum Teknosa store, but it was broken. As a customer who has used the Mi Band 6, 5, and 4, I could tell right away that none of the features worked right. On May 5, 2023, 15 days after I bought it, I took it back to the store to get ...
I've had my Xiaomi product sent for service 7 times and it’s been replaced 3 times. What a hassle! Even after getting replacements, all three items, which were claimed to be brand new, showed up with issues. I'm quite frustrated because I haven't been able to use the product at all. It feels like I'...
Hepsiburada sold me a Xiaomi Mi Band 6 wristband. The screen became loose during the warranty period. I sent it to the authorized service provider, Sanalbt, who replaced it with a new one. However, the screen became loose again after only a year. When I called the service center, they told me that t...
I purchased a Redmi Note 12 Pro that came with a valid warranty and have now sent it to the service center for the second time, seeking a replacement because of persistent problems. Even though I explicitly requested a device replacement, they just conducted a test and sent the phone back after hold...
On 26.12.2023 I purchased a Xiaomi Robot Vacuum S10+ from Mi store. From almost the beginning, the device has constantly had problems and I have had to send it to service again and again. Within this short period, I have faced many different faults such as sensor problems, charging issues, wet clean...
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