Whenever I try to cancel the Xfinity services, they lay down difficult conditions. How do I cancel my service without penalties?

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Xolvie
Xolvie Resolution Specialist April 03, 2024 9:40 am

You can cancel Xfinity without penalties in a few ways. If you have equipment to return within 14 days of starting a new contract, you can cancel without penalty. Contacting Xfinity support at 1-800-XFINITY cancellation line is the fastest. Please provide account information to cancel the internet service.

If you're outside the 14-day window, you may pay an Early Termination Fee (ETF) depending on your agreement type and duration. In a 12-month agreement, the ETF starts at $110 and decreases by $10 per month until the term ends.

Negotiate with Xfinity or consider moving your service or finding a new contract to avoid penalties. Before canceling, read your agreement and understand any fees.


Keep in mind that the information provided reflects the general process, but any alterations to Xfinity’s policies could influence the pricing and the process.

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