I got banned on Xena Live without warning and now my balance is gone, what should I do?

I am an active Xena Live user on Android, and my account with ID 25719826 was banned on April 6, 2024, while I was simply playing the game as usual. I have spent money in the app and purchased coins specifically to play, and I have only used my account for normal gameplay. I did not receive any wa...

My Xena Live account was permanently banned about two days ago without any explanation. Before the ban, I was using my account normally and did not engage in any rule violations, cheating, or inappropriate behavior. After the ban, I lost access to my account and the ability to use the balance that ...

Over the past two years, I made multiple balance top-ups through the Xena app for in-app purchases. However, about three months ago, my account was banned by the application, and since then I have not been able to access my account. After my account was banned, I attempted to contact Xena through t...

I was using my account for free on the Xena app under the username “Demet.” However, when I tried to log in today, I received a warning saying that my account had been banned for “containing advertisements.” I never shared or posted any advertisements. The only thing that happened was a friend told ...

I have not been able to access my Xena Live account for the past two weeks. When I try to log in from my Android phone, I receive a warning that says “Banned due to advertising.” My account number is 9274552. I have no idea what kind of advertising-related content I supposedly shared, and I never r...

I’ve been using the Xena app for a while now, and not only have I lost a significant amount of money, but I’ve also now been banned from my account without warning. This is unacceptable. I invested so much on this platform, only to be treated like this—with no explanation, no notice, and absolutely ...

I am a voice chat agency owner and broadcaster on the Xena Live app. Without any prior warning or clear reason, my account (ID: 1164299), into which I have invested a significant amount of money, was suddenly banned. Given the amount of money I have spent on this account, I find this situation comp...