First make sure you are signing in with the same email address or phone number you used during verification.
Wolt also recommends opening the login link on the same device where you requested it, checking your spam folder for login emails, waiting up to 10 minutes for SMS codes, and updating the app to the latest version.
If your verification was successful but access is still blocked, contact Wolt support through the in-app live chat if available or email [email protected] with your registered account details, screenshots, and a description of the issue.
Ask the support team to confirm that your verification has been linked to the correct account and whether any additional security review is preventing access.
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
