Just ordered a phone case from Wish, tracking info hasn't updated in 2 weeks. What might be wrong?

Wish frequently relies on a variety of sellers and shipping methods, which can lead to limited tracking updates. This means your package could still be in transit, but the tracking information has not been updated. Standard shipping on Wish usually takes 15-30 days, so it may still be within the delivery window.

Another possibility is customs delays, particularly if your phone case is coming from abroad. Customs processing times vary, and your package may be stuck in customs, resulting in a lack of tracking updates until it is cleared.

While it is rare, your package may become lost in transit. If you haven't received any tracking updates in two weeks, especially if the estimated delivery window has passed, consider contacting Wish customer service for assistance.

Shipping from Wish can sometimes take longer than expected. If you are concerned, contacting Wish customer service can provide information about the status of your order.

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