I bought a bike from your store and paid £19.99 for standard delivery, said it would be here in 3–7 days. it hasn't been seen in over a week! placed the order a long time before the due date for my upcoming bike weekend, was counting on that bike to get me around, but nothing in sight…they charged extra for standard delivery so they could get it faster, but that didn't happen, it says "3–7 days" on your website, but that doesn't really sound like a promise. You should change the information so people know what to expect if you can't keep those times, this is what I heard from your reps also, everything about this makes me doubt your service, please check on my bike.
I ordered some stuff a while back, standard shipping, supposed to be here in like 9-12 business days. I love your stuff usually, and you always seem pretty good about customer service, this time it’s not going well…your website says orders come in 7-25 business days, but it's been way longer than th...
I've been patiently waiting for my order for 9 days, and despite the promise of delivery between 20/11 and 22/11, the product is still lingering in the warehouse. The lack of attention to this matter is concerning. I've tried reaching out to your customer service representatives, and they keep brush...
On September 16th, I placed an order with Zara and paid an extra fee for the shipment to be delivered on September 17th. Despite this, my package didn't arrive. It's now September 18th, and the product, which is already significantly delayed, still hasn't been delivered. If you're going to charge ex...
Last week, I made a purchase from Zara's online store. The estimated delivery date was Friday, but my order never arrived. When I contacted customer service, they kept stalling me without providing any concrete answers. Frustrated by the lack of support, I ended up canceling my order. This week, I d...
I placed an order with Guess three days ago, and I’m still waiting for it to be shipped. Before purchasing, the site clearly stated that the order would be shipped by the next day, which influenced my decision to proceed. However, that promise has not been kept. When I contacted the seller for an u...
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