I am absolutely furious with WePlay! Today, I made a deposit, and ₺10,000 was debited from my CIP account, but it never appeared in my WePlay balance! While my other deposits went through without a hitch, this crucial ₺10,000, plus another ₺50,000, are completely missing from my account. This is unacceptable.
I urgently need you to help me with these missing coins. The ₺509.99 that was deducted from my account for this deposit must either be credited to my WePlay balance immediately or deposited as CIP into my WePlay account.
I am a victim of this error, and I demand that my missing funds be returned or credited without further delay. This is causing significant distress, and I expect a prompt resolution.
On August 7, 2025, I attempted to purchase gold on Weplay by transferring ₺510 via Ziraat Bank to my account (ID: 27924638). The transaction went through without any error message, yet the gold was never credited to my account. Instead, the money remained in the bank transfer record and did not appe...
At 7:44 AM this morning, I attempted to purchase coins on WePlay. The payment was successfully sent, but the coins never appeared in my account. Even worse, the money was not refunded either. I have tried everything to resolve this issue, but nothing has worked. I expect WePlay to either credit the...
I transferred money via IBAN to top up 10,000 game coins in my WePlay account, and although I entered all the required details correctly, the coins still haven’t been credited. I’ve checked my login credentials and transaction details multiple times—everything is accurate on my end. The payment was...
I transferred money to WePlay expecting to receive in-game gold, but nothing was added to my account. I waited, refreshed, checked again—still no gold. On top of that, no refund was sent to my bank account either. So now I’m left with no gold and no money, and I’m getting absolutely no explanation. ...
Over 35 days ago, I submitted a withdrawal request of ₺7,125 through İtem Diyar’s website, which is connected to the Weplay platform. During the withdrawal process, a small fee was deducted, but since then, no payment has been credited to my account. I completed the transaction using my email b****...
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