I downloaded something from Wchapp and feel unsafe, what should I do now?

If you downloaded something from Wchapp and feel unsafe,

Act immediately to protect your data and device;

• Disconnect and stop activity;

– Turn off internet (Wi-Fi / mobile data)
– Do not open the file again
– Avoid entering any personal info

• Remove suspicious files/apps;

– Uninstall the app or file immediately
– Delete downloaded files
– Clear cache and downloads folder

• Run a security scan;

– Use a trusted antivirus / mobile security app
– Perform a full device scan

• Check app permissions;

– Settings → Apps → Review permissions
– Revoke access to camera, contacts, storage if suspicious

• Change your passwords;

– Email, banking, social media
– Use strong, unique passwords

• Enable extra protection;

– Turn on 2-factor authentication (2FA)
– Monitor login activity

• Check financial activity;

– Review bank and card transactions
– Watch for unknown charges

• Update your device;

– Install latest OS and security updates

If you notice suspicious activity;

Report the case on Xolvie to protect other customers.