I had installed side steps on my 2013 XC90 Plus Bright at the Volvo Arkas Zeytinburnu service center, but unfortunately, rusting occurred. In less than a year after the new installation on May 15, 2023, rust started to appear on the side steps. We are eagerly anticipating the prompt resolution of this matter by the service guarantee team. I highly recommend that individuals contemplating the installation of steps on Volvo SUVs carefully evaluate their options by referring to the accompanying images and assessing the level of service provided.
I received my Volvo XC60 T8 (license plate 34 PGU 61) in May 2024. Since the first day, there has been a visible mark or streak about 20–30 cm long on the front windshield that seriously obstructs my line of sight. This issue isn’t visible in daylight, but it becomes very noticeable during rainy wea...
I got into my car on August 20, 2023, only to discover that it wouldn't start. They contacted the authorized service and had the vehicle towed to the service center. The vehicle was towed, and I was informed by the authorized service that the problem had been resolved on the evening of August 23, 20...
In December 2023, I purchased a Volvo XC40 Recharge P8 from Volvo Otokoç İstinye. From the first weeks, there was a spring-like clicking noise when turning the steering wheel. The initial service visit identified it as a spring issue, replaced under warranty. Soon after, the electric charging port c...
On June 27, 2025, I took my Volvo XC60 in for its first annual service. Just after picking up the vehicle that same day around 2:00 PM, I drove about 5 kilometers, parked the car, and within minutes the left rear window spontaneously shattered—without any external impact. I even have security camera...
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