I can't believe Vodafone continues to exploit consumers in order to maximize profits. Despite numerous complaints, they have failed to provide viable solutions. It's disappointing that I'm on a postpaid plan and fell for their ruse, even recommending it to others. If anyone reading this is considering Vodafone, I strongly advise them to reconsider. It's a terrible decision. They enticed me with a 50 TL gift from their spin wheel and a 75 TL offer for network issues. They also promised free shipping on orders of 100 TL or more, but this is all a lie. I've been attempting to contact them for three days with no success. They deceive people for their own gain, and I strongly advise you to avoid them.
During my conversation with Vodafone customer service, a person named Esm** displayed a disrespectful attitude and disregarded my complaints. Despite repeatedly expressing my desire to speak with another representative, she continued to speak rudely and failed to address my issue. This individual and Vodafone as a company have once again demonstrated their poor quality and lack of professionalism. As a consumer, I urge everyone to stay away from companies that exhibit such behavior. This is the reason why I am writing this message.
I have been having network problems on my postpaid Vodafone line for 15 days, my voice calls are cut off and I cannot use the mobile internet. Thinking that there is infrastructure work in the region where it is located, I explained the customer service distribution situation. Information was given ...
I switched my mobile number to Vodafone three months ago, and I was promised a seamless transition to a billing plan. However, despite repeated attempts and assurances, I remain stuck on a prepaid plan with limited data. Currently, I am paying ₺350 for a mere 25GB of data, which is severely restric...
I have a Vodafone postpaid line and contacted customer service when my commitment period expired. They assured me that I would remain on the 150 TL plan. Given the current trend of price increases for everything, I double-checked to ensure that my bill would remain stable at 150 TL. I received a 186...
Vodafone messaged me on July 28th, 2023, to renew my second-period plan for 88.36 TL. I had intended to switch carriers, but I changed my mind and decided to renew the second-period plan for 119.00 TL on July 30, 2023. The text messages they sent about the old plan, on the other hand, are still on m...
I'm tired of Vodafone's constant lies and misleading information, which only cause embarrassment and waste of money. They persuaded me to upgrade to an unlimited plan by promising 45GB of hotspot data for only 29 TL (the main reason I switched). I was supposed to have a monthly internet sharing allo...
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