While my phone was connected to Wi-Fi at home, my Vodafone internet suddenly dropped by 20 GB. I filed a complaint, and customer service said they would get back to me within 10 business days, but no one responded. It's disappointing that such a large company can't provide clear information about data usage. The same thing happened again today! I have a monthly data limit of 40 GB. Suspecting something was off, I tracked my usage with an independent app. Despite using only 23 GB, all 40 GB were gone. I even restarted my device and double-checked all settings, but nothing changed. Vodafone really needs to look into this issue and offer a proper explanation.
I've been using Vodafone for my phone plan, and my internet data ran out really quickly in just 2 days. This caused me to go over my data limit, and now my bill is a huge 850 TL (my plan is only 167 TL). Because of my job, I had to reluctantly buy more data (10 GB), but it disappeared really quickly...
I filed a complaint on August 22nd, and it is now September 27th, and my issue is still unresolved. A Vodafone representative called me and was very understanding, acknowledging my frustration with the lack of productivity from home internet and saying, "You're absolutely right; it's not comfortable...
I've been using the Vodafone Red special 30 GB package, which used to be more than enough for my needs. Within a month, I never had to buy any extra data packs. But after I renewed my contract, my remaining data started to go away all of a sudden. I don't get how 30 GB of unlimited WhatsApp and inte...
Regarding the speed of my internet connection, Vodafone's lack of customer service and help is driving me crazy. Even though I pay for 100 megabits, I'm getting maybe 10 megabits, if that. It's not the first time I've complained or tried to get in touch with them. It seems like they could care less....
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