I have two Vodafone phone lines, and I'm paying a lot of money for both, but I can't use the internet on either of them. Every time I talk to a customer representative, they always come up with different excuses and blame things like the phone, the line, or the plan. I got a new phone, got a new phone plan, and even switched plans like they suggested. But my internet speed keeps dropping from the promised 5 Mbps to a really slow 100 Kbps or even 10 Kbps, and sometimes it doesn't work at all. It's really frustrating. Even though I'm supposed to get at least 5 Mbps, I'm not getting the speed I'm paying for. If this problem keeps happening, I'm really thinking about switching my two phone lines and my family's other connections to a different provider.
I am experiencing extremely slow 4.5G internet speeds with Vodafone. This kind of sluggishness is unacceptable from a service provider. I have called them numerous times, conducted tests in different locations using various devices, and yet, when I contact customer service, they dismiss me with excu...
Dear Vodafone, My problem is not being solved, and I am sorry that I decided to use your service. Even after testing with a dozen different mobile devices, the internet on any of them is painfully slow. The speeds I'm getting can drop as low as 5 Mbps at times. Your representatives insist there is ...
I changed my phone service to Vodafone from another provider, and starting yesterday, I've been having trouble connecting to the internet on my phone. I kept getting different reasons and no solution every time I called. First, they talked about the APN settings, then they said the SIM card was faul...
Regarding the speed of my internet connection, Vodafone's lack of customer service and help is driving me crazy. Even though I pay for 100 megabits, I'm getting maybe 10 megabits, if that. It's not the first time I've complained or tried to get in touch with them. It seems like they could care less....
I have been experiencing extremely weak mobile internet signal from Vodafone. I have called customer service multiple times, but they keep blaming a faulty nearby cell tower. They assured me they would create a report and get back to me within 9 days. It has been a month now, and I have called custo...
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