Recurring Charges from YouTube Despite Cancellation via Vodafone

112

I signed up for a free monthly YouTube membership through Vodafone. Months ago, they claimed it was canceled, yet payments have continued to be deducted via Hepsipay. I contacted Vodafone, who assured me the issue was resolved, but YouTube continues to charge me. This back-and-forth has been exhausting. Despite reaching out to both companies, my problem remains unsolved. I want a calculation of how many months I've been charged and a full refund. I’m sure many others are facing the same issue. Is Vodafone starving, or is YouTube in need?

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