I signed up for a free monthly YouTube membership through Vodafone. Months ago, they claimed it was canceled, yet payments have continued to be deducted via Hepsipay. I contacted Vodafone, who assured me the issue was resolved, but YouTube continues to charge me. This back-and-forth has been exhausting. Despite reaching out to both companies, my problem remains unsolved. I want a calculation of how many months I've been charged and a full refund. I’m sure many others are facing the same issue. Is Vodafone starving, or is YouTube in need?
I joined Filmbox for free for one month through Vodafone's "gift wheel" promotion, but I want to cancel before the month is up. I have tried many times to get in touch with customer service, but I haven't been able to cancel. It feels like Vodafone is passing me around like a ping-pong ball, with no...
Vodafone charged me an exorbitant 1250 TL when my bill should have been only 118 TL. That's insane! To make matters worse, they've been deducting 149 TL from five different companies via Vodafonepay multiple times. What exactly is going on? When I contacted Vodafone about the overcharging, they had ...
A device campaign that was canceled on May 19th has become a nightmare for me. Despite not purchasing the promotional device, Vodafone has been deducting charges from my bills for two billing cycles. The amount that should have been refunded within 5 days has been missing for 37 days. I have repeate...
I happen to face an ongoing issue with Vodafone as they have failed to cancel my paid additional package. Last month, I purchased an extra package, and this month it hasn't been canceled, forcing me to continue with unwanted charges appearing on my bill. Tomorrow, on December 1st, my bill will be up...
such a nightmare trying to cancel my Vodafone line for the past 3 weeks. Every time I call customer service, they promise to cancel it, but the cancellation just doesn't seem to go through. They keep charging me for the service that I don't even want! I've lost count of how many times I've tried to ...
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