I chose to get an e-SIM with Vodafone, but I ended up regretting it because it was a postpaid plan. I tried to use the e-SIM, but it didn't work for me. Even though I gave them my bank information and everything, the line still didn't work even after I set up the e-SIM. After I reached out to Vodafone and explained the problem, they told me to provide personal identification and transferred me to another person. I told the agent a lot of information, but they asked about the plan that I picked months ago. I couldn't remember because the tariffs keep changing all the time. The customer service person told me to go back to Vodafone to finish what I needed to do. When I asked where they were located, which was 140 km away from the city, the representative suddenly hung up. Vodafone's rude behavior shows that they don't care about their customers. I lost my e-SIM card, so my phone line isn't working anymore. Now I'm stuck in a faraway village with no way to communicate. What can I do now?
I have been having network problems on my postpaid Vodafone line for 15 days, my voice calls are cut off and I cannot use the mobile internet. Thinking that there is infrastructure work in the region where it is located, I explained the customer service distribution situation. Information was given ...
They've been teaching me what a bad decision I made since the day I applied to switch to Vodafone. I started the process of switching operators, and despite spending hours on the phone, it took 4-5 days for my SIM card to arrive. When I called to inquire about the status of my application, I was ast...
I bought a prepaid Vodafone SIM card for my son. After 4-5 months of trouble-free service, Vodafone's customer service abruptly switched our prepaid line to a postpaid plan without our knowledge or consent. We learned about the change via text message, and despite numerous calls to customer service,...
I purchased a Vodafone E-SIM card and successfully linked it to my phone. However, shortly after changing my phone, I attempted to reconfigure it using the same QR code, only to receive a warning that the code was no longer valid. Frustrated, I contacted customer service, spoke with at least five di...
My contract with Vodafone for my postpaid line expires on August 21st, and I've been trying to contact them since August 4th. I desired to change to a special tariff. The representative informed me that the package would be renewed for 214 TL and would not be affected by any price increases througho...
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