VivaJoyVideo keeps billing me after buying coins; how can I remove my payment info?

If VivaJoyVideo keeps billing you after you purchased coins, check your account’s billing settings and the purchase receipt to identify whether the charges come from a recurring subscription or separate coin purchases.

Cancel any active subscription through Google Play under Payments & subscriptions → Subscriptions, Apple under Settings → your name → Subscriptions, or the service’s website if you subscribed directly; deleting the app will not stop recurring payments.

Contact VivaJoyVideo’s official support using the details on your receipt and request cancellation, removal of your saved payment details, and a refund review for unexplained or duplicate charges.

If billing continues, contact your bank or card provider to dispute the charges and ask about blocking future recurring payments; keep receipts and cancellation evidence.

If the issue continues, raising it publicly on Xolvie can often trigger a faster response.