I purchased Vichy Liftactiv Serum, which was originally white in color. Over time, the serum has turned yellowish, leaving me concerned about its safety and effectiveness. I noticed similar complaints and saw a note that an explanation was provided. However, I have not received any clarification.
Given the high cost of this product and how well my skin has adapted to it, I would like to continue using it, but only if it is safe and effective despite the color change.
I urge Vichy to address this issue promptly. Please provide a clear explanation for the color change and confirm whether the serum remains safe to use. Transparency is key to maintaining customer trust.
I’ve been using your products regularly for years and have always been satisfied—until now. For the first time, I’ve encountered a problem that really concerns me. I noticed that my L'Oréal Revitalift Eye Serum has changed color—it turned yellow, even though I’ve stored it properly and used it as di...
I have been using L'Oreal Revitalift Eye Serum for a while, but recently I noticed that the serum, which was originally clear, has started turning yellow. There is still a significant amount of product left, but I am now unsure if it is safe to use. I haven't overused the serum, and after searching...
I had previously used the Vichy Pureté Thermale 3-in-1 Cleanser with the turquoise cap, and it made my skin incredibly soft and smooth. I was so satisfied with the results that I decided to repurchase it this month from Dermoeczanem. However, the product I received came in new packaging with a white...
I purchased the Vichy C Vitamin Serum two weeks ago, paying 1610₺, but I am extremely disappointed with the results. When I opened the bottle, there was a loud sound, and the serum had an unusually dark color. Concerned, I contacted the pharmacy where I bought it, but they directed me to customer se...
My L’Oreal Revitalift Filler Hyaluronic Acid Eye Serum has turned yellow, and I’m worried if it’s still safe to use. This is a brand-new product, so I’m surprised and disappointed to encounter such an issue, especially from a trusted brand like L’Oreal. Could you please clarify why this happened and...
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