I am a VakıfBank customer, and due to my overdraft debt, I am unable to access my salary. I am requesting a restructuring of my debt. However, since I’m a salary account holder, they claim that interest is already being paid and therefore refuse to offer any restructuring. I’m unsure of what steps to take next. I also applied for a loan, but it was denied due to my low credit score. When I contacted customer service, they directed me to the branch. When I called the branch, they once again said that restructuring is not available for salary customers. I feel completely stuck—no loan, no restructuring, no solution. There seems to be no way out of this situation.
I am a salary customer at VakıfBank and had taken out a restructuring loan. This month, the first installment of that loan—approximately ₺38,000—was scheduled to begin for my credit card and overdraft account. I also had installments from a previously used overdraft account. Even though I can no lon...
I am a salary customer of VakıfBank Ankara Emniyet Sarayı Branch. I have a total debt of approximately ₺900,000, consisting of a credit card registered in my name (around ₺70,000), an overdraft account (₺400,000), and various personal loans (around ₺400,000). My monthly loan installments are around ...
I am a VakıfBank salary customer, and the state has identified my additional account and loan debt. I would like to restructure this debt with the 3.11 interest rate and a 60-month maturity period, as outlined in the official gazette. When I visited the branch to initiate the restructuring, I was in...
Although I am a VakıfBank salary customer, I wanted to restructure my Overdraft Account (KMH) debt at VakıfBank within the scope of BRSA regulations. For about a month, despite applying to different branches and submitting multiple requests with my customer information number 9274311, my restructuri...
Although I am a VakıfBank salary customer, my personal loan applications have not been approved for about a year. I have applied many times through the mobile app, the branch, and internet banking. Each time, I either receive a warning that my credit score is low or that the transaction could not be...
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