It is evident that despite the accurate recording of my address and contact number, the UPS office employee failed to deliver my cargo to the designated location. Furthermore, they inexplicably erased my contact number and made no attempt to reach out to me for a period of 10 days. I called the UPS office and they informed me that there was an issue with your address. They suggested that you visit their office to collect your package. I would like to inquire about the nature of this service. I had a highly significant document, my passport, in the cargo. It is disheartening to see customers being charged for a service that falls short of expectations. Unfortunately, payment is not provided. Please improve the organization of your services.
I recently experienced a major issue with UPS. They marked my package as "delivered" and even indicated that I personally received it, but the package never arrived. This is incredibly concerning, as I didn’t provide the delivery confirmation code to anyone. How was my package handed over without pr...
On August 4, 2025, my passport was supposed to be delivered by UPS to Etimesgut, Ankara, but the delivery failed because they entered both my phone number and delivery address incorrectly. I had already paid for the shipment in advance. I emailed UPS support and also called customer service to corre...
I’m frustrated with UPS for not delivering my package even though my address is accurate. I have contacted customer service multiple times, but they have been unable to provide any solutions or updates regarding the delivery. It’s unacceptable that I have to constantly follow up for a service that ...
Hello, I’ve been trying to schedule a pickup with UPS for three days, but my requests are consistently ignored. Every time I create a request, it gets canceled the next day without explanation. Today, they informed me they would come during a time when I wouldn’t be at the office. I asked them to l...
I was expecting an extremely important shipment—my passport and visa results—via UPS. On April 30, 2025, I received a message saying “your package is on the way.” I stayed home all day and even skipped work to ensure I wouldn’t miss it. Later that day, I got another message claiming that delivery fa...
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