Umingle Blocked My Video and Text Features After Age Verification

My Umingle account was blocked from using the video and text features due to an “Age Verification Denied” message. This situation started about three hours ago and I believe it is a mistake. On the screen I clearly see the “Age Verification Denied” warning with the reference ID 3ddc172a and information to contact support. I am old enough to use the platform and would like my age verification to be rechecked so that my account access to video and text can be restored. I kindly request that my account be unbanned as soon as possible after you review my age verification again under reference ID 3ddc172a and inform me about the result.