Umingle Age Verification Denied by Mistake

I am over 18 years old, but on the Umingle website my account was incorrectly flagged as being under 18 and my access was blocked. When I tried to verify my age, the system showed an “Age Verification Denied” message with reference number 0c09648a and I have not been able to use my account since. I cannot reach Umingle support through the normal channels, so I have no way to explain that I am over 18 or to request a review directly. This situation is very frustrating because my account has been blocked without a proper review or a way to contact the team. I request that my age verification be manually reviewed using the reference number 0c09648a and that my account be reactivated if there is no other issue. I also ask to be provided with a clear communication channel so I can submit any documents needed to prove my age and avoid similar problems in the future.