My Umingle Account Got Banned Suddenly Without Any Explanation

I created an account on the Umingle web platform and started using it for the first time yesterday. After I started texting, my account was suddenly banned without any clear explanation or warning. Since it was my first day on the platform, I was surprised and I still do not know the exact reason for this ban. I kindly request that my account be reviewed in detail and that I be informed about the specific reason for this action. If there has been a mistake or an automated error, I ask that my Umingle account be unbanned and reactivated so that I can continue to use the service in line with the platform rules.