I Need Umingle to Remove a False 'Under 18' Ban on My Account ID 97832b54

I am a 23‑year‑old user of the Umingle mobile app and my account has been banned today, 30 August 2026, with the reason shown as “Under 18”. I am clearly over 18, so I believe this ban has been applied to my account by mistake. While I was using the app for video chat with friends, a warning screen appeared stating “You are banned” with the reason “Under 18” and displaying my Ban ID 97832b54. Since that moment, my account has been completely restricted and I cannot use the app. I request that you urgently review my account and remove this ban that was wrongly applied with the “Under 18” reason. I am ready and willing to complete any age verification or ID check process you require in order to confirm that I am 23 years old and to restore full access to my account. I kindly ask you to examine my situation as soon as possible and to inform me about the result after the review.