Umingle Ban: My ID Incorrectly Flagged Me as Underage

I am 22 years old and my Umingle account on both the mobile app and the website has just been banned with the reason shown as “not 18” which is incorrect. I am legally over 18 and meet the platform’s age requirement, so this ban has been applied to my account falsely. My ban ID is ce8cb722. I could not find any proper support or contact channel within Umingle to explain my situation or submit proof of my age, which makes it impossible for me to resolve this issue directly with you. I kindly request that you urgently review my account associated with the ban ID ce8cb722, remove this false ban, and restore my access to both the mobile app and the website. If necessary, I am ready to verify my age with appropriate documentation.