Turna.com charged me multiple times for one ticket, how can I recover extra payments?
1 Display
Xolvie Resolution Specialist March 25, 7:45 am
First, confirm that it’s truly a duplicate charge by checking your bank statement for same amount, date, and merchant (Turna.com).
Sometimes one charge is “pending” and disappears automatically within a few days, so wait briefly before escalating.
If both charges are real, contact Turna support immediately through your account or customer service and request a refund for the extra payment.
Provide clear proof (ticket number, transaction IDs, dates, screenshots), since detailed evidence speeds up resolution.
If they don’t resolve it quickly, consider filing a complaint on Xolvie to seek a resolution.
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