Turna.com charged me multiple times for one ticket, how can I recover extra payments?

First, confirm that it’s truly a duplicate charge by checking your bank statement for same amount, date, and merchant (Turna.com).

Sometimes one charge is “pending” and disappears automatically within a few days, so wait briefly before escalating.

If both charges are real, contact Turna support immediately through your account or customer service and request a refund for the extra payment.

Provide clear proof (ticket number, transaction IDs, dates, screenshots), since detailed evidence speeds up resolution.

If they don’t resolve it quickly, consider filing a complaint on Xolvie to seek a resolution.