I had a connection problem with my Turkcell Superbox subscription. I continued to pay Turkcell even though I hadn't received quality service for over a month.The modem light frequently turns red, and the internet connection drops. Customer service and technical team interventions haven't resolved the issue. I've been using poor quality internet, or no internet at all, for a long time.
I am using a Superbox from a company called Turkcell, and I have been facing numerous problems since the day I purchased it. The internet speed is very slow, and I cannot use the internet consistently. Despite contacting Turkcell customer service multiple times, no effective solution has been provid...
I am using Turkcell Superbox, but my internet speed is not even 1 Mbps. I had the same problem before; I call customer service, they do something to the modem, and the internet works properly for one day. However, the same problem continues on the second day. I feel like I'm stuck in a loop where no...
I've been without internet for a whole week, and I live right in the heart of Istanbul. I’m really confused about why the modem box from Turkcell isn’t functioning properly. I invest a significant amount every month for this service, but I’m not getting what I expected in return. Reaching out to cus...
Turkcell Superbox shooting power is very weak. The modem is faulty and cannot be replaced. I had to cancel my subscription. I explained the situation multiple times and even provided visual proof that the modem wasn’t working properly. Instead of accepting my modem replacement request, they ignored ...
I have been using the Turkcell Superbox 500 GB package for about 4–5 months at my address. During this entire time, I have experienced low speeds and constant freezing at all hours of the day. Since I work from home, internet speed is very important for me, but I am absolutely not satisfied with the...
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