Tronscan shows my Tether TRC-20 transfer completed, but the funds never arrived; how can I recover them?

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Xolvie Resolution Specialist February 27, 4:21 pm

This issue can occur if the receiving wallet does not support TRC-20 tokens or if the address has not been properly activated. To remedy this, make sure your wallet supports TRC-20 USDT.

If it doesn't, try importing your wallet into a compatible one, such Trust Wallet or TronLink.

If your wallet supports TRC-20 tokens but the money are still missing, the wallet may not have fully synchronized with the TRON network.

In this situation, try refreshing or reimporting your wallet to initiate synchronization.

Furthermore, ensure that your wallet address is activated by depositing a modest amount of TRX (TRON) into it, as TRC-20 token transactions require TRX for energy expenses.

If these methods do not cure the problem, you should contact your wallet's customer care for more assistance.

Give them your wallet address and transaction ID for a more efficient resolution.

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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