I bought a shower head from the seller “Luceat Pamper Infans” on Trendyol, it was sent defective and I created a return. The product was taken for inspection and the process was said to be 24 days, the defective product was sent and the return process was left to the mercy and decision of the company. It is not the consumer's fault that a product I have just purchased is defective without using it. The company victimizes the consumer. I demand a refund, but Trendyol does not find a solution in any way. I also created a complaint request via Presidential Communication Center, you cannot victimize in this way.
Trendyol watches from the sidelines as its customer suffers, doing nothing to help. I purchased a product from the Trendyol shopping site that turned out to be defective, and I wanted to return it. I sent the item, worth thousands of ₺, back to the seller, who kept it for almost a month, claiming it...
I returned the cat fountain I purchased from Trendyol, and the seller received the return on 26.03.2024. Trendyol notified me that the return was under review and would be completed by 22.04.2024 at 12:03. Around 19:00 on 22.04.2024, the Trendyol customer representative I corresponded with informed ...
We purchased a computer from the seller "Ramtech Donanım" via Trendyol, trusting in Trendyol. The computer was delivered to us on 28.08.2024. However, since the computer was defective, we returned it within 3 days, again trusting in Trendyol. Even though the product has reached the company, they say...
I ordered a mini washing machine from Trendyol, sold by Robo Türkiye. However, the product was defective. The button was sunken in and non-functional. I returned the product for a refund, but after making me wait 25 days, my request was denied with the claim that there was no manufacturing defect. (...
I bought a piece of sports equipment from Trendyol, but it arrived defective and would break wherever I touched it. I immediately packed it up and returned it. I was told that the review process would take a maximum of 21 days. When the 21 days passed, they said the period was actually 24 days and t...
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