Trendyol Plus Membership Fee Charged Without Authorization
On 18 October 2026, a Trendyol Plus membership fee was charged to my card even though I did not actively use my Trendyol account or knowingly start such a membership. I became aware of this situation through a bank SMS notification and then confirmed the transaction from my bank side. I tried to reach Trendyol customer service about this issue, but I could not get any support or clear information, and therefore I have not been able to resolve the problem. I request that the membership fee charged without my clear and informed approval be fully refunded to my card as soon as possible and that no further charges be made without my explicit consent.
"I have turned off the auto-renewal / cancelled the membership to prevent further unwanted charges. However, Im still waiting for a full refund of the fee taken on October 18, as no benefits were used.