I want to share a crucial warning with fellow sellers on Trendyol. For months, Trendyol urged us to open a micro-export store, and after learning the GTIP numbers and export invoice details, we finally launched our products. Gathering the necessary GTIP numbers alone took a month of hard work. However, our first micro-export sale turned into a nightmare—the tex package was lost, and Trendyol penalized us with 48 violation points due to 'high customer dissatisfaction.' As a result, they shut down our micro-export store for 180 days. But the trouble doesn't stop there. Those 48 violation points mean you're ineligible for the successful seller badge, and your seller rating declines every week. We reached out to support multiple times, but our concerns were dismissed without consideration. To all fellow sellers, take this as a serious warning—think carefully before stepping into micro-export.
We are a seller on the Trendyol platform. In recent weeks, a product purchased by a buyer, which we carefully prepared and delivered to the shipping company, was returned without being received by the buyer, despite multiple delivery attempts. The buyer made no effort to receive the product, and we ...
We had been selling on Trendyol for nearly a year through our Natural Look store with the ID 1072022. On April 30, 2025, our store was shut down after we were given 48 violation points based on a claim that we were linked to another seller. I reported this to the Presidential Communication Center an...
I have been a seller on Trendyol for a month and a half, yet my product has been taken off sale without any explanation 3-4 times. Even after submitting all the necessary invoices and invoice sequences correctly, the product was consistently removed. It seems like there is a deliberate effort to hin...
I've never encountered such a lack of concern from any company's customer service as I have with Trendyol. It's quite disheartening. Trendyol hosts a variety of stores that frequently send out incorrect products. Unfortunately, instead of taking action to address this issue or hold the sellers accou...
You should reconsider when shopping from Trendyol. I have had problems many times but I did not expect this much. The product I have been waiting for days from Trendyol express cargo finally reached the distribution center of the city I am in, while I was waiting for my cargo to be delivered tomorro...
Comments