We had been selling on Trendyol for nearly a year through our Natural Look store with the ID 1072022. On April 30, 2025, our store was shut down after we were given 48 violation points based on a claim that we were linked to another seller. I reported this to the Presidential Communication Center and have written to the Ministry of Trade multiple times—and I will continue to do so. I also filed a complaint with the Competition Authority. I am determined to pursue my rights until the end. I will share on all social media platforms details about the commission fees Trendyol charges its sellers, shipping costs, transaction fees, and images proving that there are still stores selling counterfeit products on the platform. As a company that has always sold only original products and conducted honest and ethical business on Trendyol, having my store closed due to another shop I have no connection to is completely unfair. This is neither ethical nor in line with fair trade principles. I will also inform other Trendyol sellers about what happened. I will fight for my rights until Trendyol reopens my store.
On August 22, 2025, my Trendyol store, “Can’s Tic,” was unjustly closed on the allegation of selling counterfeit products. I have been operating my store on Trendyol since 2021, and I have never sold counterfeit products; all of my products are invoiced. The allegation of counterfeit products, which...
I have been selling at Trendyol since 2018 with the sales ID number 122676. I uploaded my products. My products are approved. Even in 2024, the products I uploaded were approved. Approximately 1500 approved products were on sale. I have made hundreds of sales so far. Not once have I received a compl...
I want to share a crucial warning with fellow sellers on Trendyol. For months, Trendyol urged us to open a micro-export store, and after learning the GTIP numbers and export invoice details, we finally launched our products. Gathering the necessary GTIP numbers alone took a month of hard work. Howev...
Dear Trendyol Seller Support Team, My store, adaticarett, which is registered under my name, has been suspended by your system. It appears that this decision may be based on an assumed connection to another store that was previously closed due to a prohibited product violation and was registered un...
Even though I told them that the order I placed through Trendyol.com was incomplete, no one cared. My order was incomplete, and they did not support me. I used my legal right to take them to court and won the case as a result of the Arbitration Committee's decision. Even though the decision was made...
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