My TopTop Account Was Banned for Saying “dear”—Please Lift the Ban

Mustafa
TopTop
72

Two days ago, my TopTop account (ID: 106823887) was banned after I sent the word “canım” (a casual, affectionate term) to a female player. This message was not intentional or malicious, yet my access was blocked without any detailed explanation of the violation.

I have not contacted customer support before, but I’m filing this formal complaint now. I respectfully request that you review the chat context, confirm there was no rule-breaking or harassment, and remove the ban so I can access my account again.

Please reinstate my account and share the specific policy you believe I violated, if any. Thank you.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

TopTop banned my account without warning, how can I appeal?

26 Complaint

Similar Complaints

Toptop Account Permanently Banned Despite Having Diamonds And 47,300 Coins

Emre
TopTop
77

My Toptop account under the username “v*”** was permanently banned about two days ago for “inappropriate behavior.” The ...

Toptop Account Permanently Banned Despite No Insults, My Investment Lost

Ali
TopTop
59

My Toptop account (User ID: 91327580) was permanently banned about one month ago, even though I followed the rules and d...

Got Chat Banned in Royal Match Despite No Offensive Language Used

Saliha
Royal Match
117

About an hour ago, while chatting in Royal Match under the username “Suskun yüreğim”, I was banned from the chat system ...

Toptop Games Account Banned Without Reason And 10,000 TL Balance Lost

Muhammed
TopTop
88

About 3–4 months ago, my account on the Toptop Games app (User ID: 01783826578) was completely closed and banned without...