Tommy Hilfiger Sneaker Cracked After Five Wears

I recently bought a pair of Tommy Hilfiger women's sneakers at Elysium Shopping Mall's Boyner store. Despite only wearing them five times, cracks have formed at stress points. My claim was rejected upon inspection, adding to my frustration. What's more, despite multiple daily calls over the past 20 days, there has been no response from the official Tommy Hilfiger contact numbers listed on their website.

It's a stark contrast: paying attention when making a purchase versus being unable to find a solution when faced with a problem. Whether it's the product rejection, the money spent, or the unanswered calls to their listed phone numbers, the disappointment is palpable. I appeal to the appropriate channels to address my complaint and alleviate my distress.